Dental Complaints Service performance 'highest level on record'

Web Service Providers\' Game on Price and Service Level

  Response time is one of the critical web service quality dimensions. It refers to how long it takes that a web service responds to request of a user. In order to manage the response time, pricing schemes can work as an efficient access control mechanism. In this paper, we study competition between two providers offering functionally same web services where there is a monopoly service provider...

Gardner's syndrome presenting with dental complaints.

Dental professionals play an important role in discovering the early signs of many illnesses. Gardner's syndrome, which affects one in 7500 births in the United States, is an inherited autosomal dominant disorder. There are three distinctive features associated with this syndrome: familial intestinal polyposis or adenomatosis, surface tumors of hard tissues particularly osteoma in the skull, ma...

Adding Cloud Performance to Service Level Agreements

To some the next iteration of Grid and utility computing, Clouds offer capabilities for the high-availability of a wide range of systems. But it is argued that such systems will only attain acceptance by a larger audience of commercial end-users if binding Service Level Agreements (SLAs) are provided. In this paper, we discuss how to measure and use quality of service (QoS) information to be ab...

The Effect of Service Quality and Expectations on Customer Complaints

Customer complaints measure consumers’ dissatisfaction with the quality of a product or service. If product quality is unobservable ex ante, customer complaints may be driven by expectations as well as by the actually experienced quality level. I test whether the level of quality that could be expected prior to consumption affects the number of customer complaints after controlling for – ex pos...

An Analysis of the Highest - Level